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Switching to Fiable

Moving across is easy, and we can get you up and running in Fiable within days ordering your first assessment.

Book a demo
Process diagram showing what happens when contacting Fiable
OUR APPROACH

What to expect when we connect

We’re a down-to-earth team with deep roots in construction and procurement, and understand the challenges with vendor risk and transparency.

01

Discovery chat

TODAY

We explore your requirements and current process. We recommend which product would suit and our trial options.

Book yours now
02

Tailored demo

TOMORROW

We’ll walk you through the Fiable platform, whether that’s an overview of everything or a focused look at one solution.

03

Business rules workshop

NEXT WEEK

We focus on defining who should own Fiable within your team, and setting business rules for when Fiable is used.

04

Proposal

NEXT WEEK

If you’re ready to move forward, we’ll send a proposal with scope, pricing, inclusions, and next steps so you know what to expect.

05

Sign-off

WHEN YOU'RE READY

We’ll finalise the agreement, confirm all details, and prepare everything needed to ensure a smooth onboarding experience.

06

Onboarding

SUCCESS!

Your Customer Success Manager steps in to ensure a smooth transition, setup, and ongoing support if needed.

RESOURCES

Resources you'll receive during onboarding

Following a training session, you'll be provided with how-to videos and onboarding guides to help you introduce Fiable to your team and vendors.

Assessment business rules & framework

Information pack for vendors

Interactive demos to guide users

How to respond to vendor concerns

Email templates for commercial & project teams

Addressing common vendor questions

WHEN TO USE FIABLE

When could you use Fiable?

New vendors you haven't worked with

Contracts longer than 6 months

Trades that are on the critical path

Vendor requesting upfront payment

Contracts that are either high or low risk

Material vendors with long or unreliable lead times

DUE DILIGENCE SOLUTIONS
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Financial Viability Assessment

A comprehensive financial viability report combining public and private data, with tailored commentary.

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Contract Readiness Assessment

An independent view of a vendor's delivery risk with results delivered in minutes. No vendor input required.

Chosen by contractors shaping major projects

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Frequently asked questions

  • How long does onboarding typically take?

    Onboarding typically takes anywhere from one day to one week, depending on how many users on your team will be using Fiable.

  • Do you offer dedicated account management?

    Yes, we offer dedicated account management in certain scenarios, based on your ongoing requirements and level of support needed.

  • Will using Fiable add extra work for vendors?

    Fiable is designed to make things easier. Vendors access a secure online portal where they maintain their business profile.

    After the first setup, future requests are much faster because their information is already stored. Instead of dealing with complicated email chains, everything happens in one place. They simply upload the required documentation when they receive a request.

  • Do you offer trials before committing?

    Yes, we can provide short trials where you can access the Fiable platform and place real requests to experience how it works in practice.

    At the end of the trial, we’ll review your experience together and discuss the best next steps for your team. Speak to your account manager or contact sales to learn more.

  • How do we decide when to use Fiable?

    We work with you to co-create an implementation and business rules framework tailored to your business. During this process, we provide recommendations grounded in industry best practices and data-driven insights, while aligning with your unique requirements.

    You are then provided with clear guidelines on when and how we recommend you use Fiable.

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