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FIABLE VENDOR PORTAL

Guide for
vendors

Received a Financial Viability Assessment request from Fiable? Whether you're new to the platform or just need a refresher, you'll find everything here to get started.

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PLATFORM WALK-THROUGH

Responding to a request

HOW WE ASSESS

Information needed for your Financial Viability Assessment

Past, current & upcoming projects

Corporate structure

Current financial statements

Key suppliers & customers

Funding sources

Operational structure

FINANCIAL VIABILITY ASSESSMENT

What’s included in the final report to your main contractor?

We don’t share any of your original financial statements and records, but we do provide a thorough analysis to them.

Assessment results

‍

  • Risk Profile: based on items that require attention, and others that are deemed acceptable.
  • Mitigation Strategies: recommended actions to reduce risk exposure as identified in the assessment.
  • Questions: the supplier can ask you to address any concerns.

Company insights

‍

  • Key customers and suppliers
  • Largest projects completed
  • Regulatory environment the vendor is subject to
  • Shareholder and management
details
  • Court and tribunal actions
  • Pipeline and operations

Financial insights

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  • Liquidity
  • Profitability
  • Leverage
  • Capacity
  • Balance sheet
  • Profit and loss
  • Statement of cash flows
  • Key ratios

Frequently asked questions

If you can’t find an answer that you’re looking for, feel free to contact us.

I need technical support
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Security and privacy
Getting started
Purpose and benefits
Other

What security measures are in place to keep information secure?

We have SOC2 Type 2 compliance certification which demonstrates our rigorous data security and handling framework.All data is stored in AWS Australia, and nothing is shared with anyone without your consent. You have the option to delete your information at any time, and Fiable will sign Non-Disclosure Agreements (NDAs) with you if requested. For more information on our security protocols, visit trust.fiable.com.au

Who will have access to our financial information?

We maintain strict confidentiality agreements and data protection measures to ensure your information is secure and accessed only by authorised personnel within Fiable.

How do I get started on Fiable?

You will normally receive an email from Fiable, with a link to sign-up and create a free account. Once logged in, on the dashboard you will seethe assessment request from your client. Click ‘Respond’ to the assessment request, then work through the questionnaire to provide the required information. Once you’re finished, submit and you’re done.

Who would be the best person in our company to respond to a Fiable request?

The ideal person to respond to a Fiable request is someone with a strong understanding of the company’s operations, financials, and strategic direction. This typically includes individuals in roles such as General Manager, Director, or someone in Operations or Finance who is familiar with your project pipeline and business performance.

How long will the process take?

Once you submit the requested information, the financial assessment process typically takes 1-2 days from the time Fiable receives all necessary documents from you. We’ll keep you updated and notify you if further information or clarification is required.

What benefits do we gain from undergoing this financial assessment?

Undergoing a financial assessment helps build trust and transparency in the business relationship with your client. It demonstrates your commitment to financial stability and operational excellence, enhancing your reputation and reliability as their supplier. If you are financially viable, it might also help to differentiate you in a competitive tender situation, potentially giving you an edge to win the job. Additionally, it provides an opportunity for you to identify and address any financial risks proactively within your own business.

Why am I being asked by my main contractor to use Fiable?

Your main contractor will usually engage Fiable as part of their wider company risk mitigation process, in response to the economic uncertainty that affects all suppliers. By participating in the process, you are helping to de-risk other trades and contribute to the successful delivery of the project for everyone involved. This process benefits all parties by ensuring that every supplier has the necessary financial resources to carry out their part of the project, reducing the risk of delays or failures.

How do I know which main contractor is requesting this info?

When you receive a Fiable request, the person from your client who initiated it is always CC’d in the email communication. You can check the email thread to identify the requester.

What happens if the assessment identifies financial issues or risks?

If the assessment identifies any financial issues or risks, your main contractor’s finance, project, or procurement teams should address these with you directly. They will aim to work with you to mitigate any risks to ensure a successful project. It's important to be honest and transparent throughout the process and in the information you provide to Fiable.

Will we need to provide financial updates regularly?

It depends on your main contractors. They might request financial assessments prior to contract awards and throughout project delivery, depending on the project's risk profile and other factors.

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